Attention: The Alerts listener has not been receiving Alerts for over an hour

Informational
06/04/2026, 6:40am UTC

Attention: The Alerts listener has not been receiving Alerts for over an hour

Status: closed
Created: 06/04/2026, 6:39am UTC
Date: 06/04/2026, 6:39am UTC
Affected Components:
Update

06/04/2026, 6:39am UTC

06/04/2026, 6:39am UTC

We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts