Attention: The Alerts listener has not been receiving Alerts for over an hour

Informational
04/28/2026, 12:00pm UTC

Attention: The Alerts listener has not been receiving Alerts for over an hour

Status: closed
Created: 04/28/2026, 11:59am UTC
Date: 04/28/2026, 11:59am UTC
Affected Components:
Update

04/28/2026, 11:59am UTC

04/28/2026, 11:59am UTC

We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts