Attention: The Alerts listener has not been receiving Alerts for over an hour

Informational
12/09/2025, 10:13am UTC

Attention: The Alerts listener has not been receiving Alerts for over an hour

Status: closed
Created: 12/09/2025, 10:12am UTC
Date: 12/09/2025, 10:12am UTC
Affected Components:
Update

12/09/2025, 10:12am UTC

12/09/2025, 10:12am UTC

We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts