Attention: The Alerts listener has not been receiving Alerts for over an hour
Informational
10/29/2025, 2:05pm UTC
Attention: The Alerts listener has not been receiving Alerts for over an hour
Status: closed
Created:
10/29/2025, 2:04pm UTC
Date:
10/29/2025, 2:04pm UTC
Affected Components:
US29694
Planning and Monitoring
Job Management
API Connectivity
Agent Management
Web Connectivity
Update
10/29/2025, 2:04pm UTC
10/29/2025, 2:04pm UTC
We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts