Attention: The Alerts listener has not been receiving Alerts for over an hour
Informational
09/15/2025, 8:18pm UTC
Attention: The Alerts listener has not been receiving Alerts for over an hour
Status: closed
Created:
09/15/2025, 8:17pm UTC
Date:
09/15/2025, 8:17pm UTC
Affected Components:
US15167
Planning and Monitoring
Job Management
API Connectivity
Agent Management
Web Connectivity
Update
09/15/2025, 8:17pm UTC
09/15/2025, 8:17pm UTC
We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts