Attention: The Alerts listener has not been receiving Alerts for over an hour
Informational
09/15/2025, 3:37pm UTC
Attention: The Alerts listener has not been receiving Alerts for over an hour
Status: closed
Created:
09/15/2025, 3:36pm UTC
Date:
09/15/2025, 3:36pm UTC
Affected Components:
US02249
Planning and Monitoring
Job Management
API Connectivity
Agent Management
Web Connectivity
Update
09/15/2025, 3:36pm UTC
09/15/2025, 3:36pm UTC
We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts