Attention: The Alerts listener has not been receiving Alerts for over an hour

Informational
03/31/2025, 5:50pm UTC

Attention: The Alerts listener has not been receiving Alerts for over an hour

Status: closed
Date: 03/31/2025, 5:49pm UTC
Affected Components:
Update

03/31/2025, 5:49pm UTC

03/31/2025, 5:49pm UTC

We noticed that the Alerts listener in your environment has not been receiving Alerts for over an hour, which means that your tenant cannot currently send it Alerts. You might be missing critical Alerts about your environment.Check that the Alerts listener in your environment is up and running and can connect to the internet. For more information, see https://documents.bmc.com/supportu/controlm-saas/en-US/Documentation/Alerts.htm#SettingUpExternalAlerts